Testimonials

Jonathan Schell

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Jonathan Schell

This last year my family went through the arduous and frustrating process of a short sale of our home in Richmond. Bob and Debbie Gibbs represented us from the beginning to the end of the whole process. Their guidance and assistance with all aspects of the short sale process were invaluable. They made sure that paperwork required by the bank was turned in before the deadline and when the bank lost the paperwork Debbie patiently turned it all in again. At each step of the process, Bob and Debbie made sure we understood what was happening. They were prompt in returning messages and explained things in terms we could understand. Throughout the entire process, Bob and Debbie were professional and cheerful in their approach to the constant delays and issues with the bank. Sometimes the only thing that kept me hopeful was talking to them and knowing that they had successfully completed many short sales and they clearly understood how to work with banks. I am certain that Debbie’s persistence with calling the bank to check on the status of the short sale is finally how we were able to successfully complete the process. My wife and I are grateful for their expert help and the reassurance they offered when nothing seemed to be going right with the bank. We would be happy to work with them again in the future to assist us in the more enjoyable process of buying a home. New review 11/10/15 This last summer (2015) Bob and Debbie assisted us with buying a home in Pinole. When we found the right home they did a great job of representing us and made sure that all of the details were taken care of without a problem. We appreciate all of the efforts they made to make sure that the process went as smoothly as possible. It was truly a pleasure to work with Bob and Debbie! Thank you so much! Read More
Buyer

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Buyer

I have always been curious and interested in local real estate, and once filled out an online home search form that would alert me daily with homes coming up for sale within the specific parameters that I'd set. One day I saw a house come up on the market just three houses down from the home my husband and I were living in with our two kids. Bob and Debbie Gibbs were the agents that sent me the daily updates, so I contacted them to see if they were willing to show us the house - more out of curiosity than anything else, to be honest. Bob graciously agreed to show us the house at our convenience. Upon seeing the house, we discovered that it was both a short sale and in need of major renovation. We decided to take a leap and made an offer on the home. The bank accepted our offer, and as we didn't have any experience with short sales, we really had to rely on Bob and Debbie for guidance and help with the process. They were both extremely helpful every step of the way. They made the entire endeavor easy and worry-free. Not only were they our real estate agents, we felt comfortable with them and could really tell that they cared about us as a family it wasn't just a business deal for them. They really went the extra mile and it meant a lot to us. Now, three years later, both my husband and I still think of them as friends and I would highly recommend them to any friends or family thinking about buying or selling! Read More
Buyer

EM

Buyer

Bob was the third and last real estate agent we worked with during our 2013 home search. While other agents scoffed at the idea of using a non-conventional loan in such a "crazy hot market," Bob confidently told me that he would make it happen and find my family the house we wanted. Boy did he deliver! We ended up purchasing the best house we saw at our offer price (which appraised for over what we bought it for)! I owe a lot of that success to Bob. Do yourself a favor and get a real estate agent that has your best interest in mind! Apparently, the barriers to becoming an accredited agent in California are extremely low and there are a lot of agents out there who are borderline idiots. Bob & Debbie's team is where my internet research hit the jackpot. Bob was the only agent that I met that was on top of his game 24/7! Here is the short version Bob is personable, not pushy, thinks strategically, is a good negotiator, stays on top of macro and micro trends in real estate markets and the general economy, has great customer service, is very prompt, and most importantly puts his buyers above profits and deals! Multiple times he gave us advice and supported decisions that were motivated by having our best interest (and not closing the deal). I did not see the value of real estate agents until I met Bob! Read More
Jessica Schafer

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Jessica Schafer

Bob did an amazing job finding a home for my boyfriend and me! I've heard a ton of horror stories about buying real estate in the Bay Area with prices going up and low inventories. We had the opposite experience though. We got pre-approved for a mortgage in late January of 2014. In February Bob found us the perfect home. Now in the middle of March, we are moved in and loving our house! If we created the bid for the house ourselves I'm sure we wouldn't have gotten it. But Bob helped us craft the perfect bid and was in constant communication with not just us, but with the selling agent on the other side as well. From the very get-go, Bob treated us like A+ clients. This is despite our lower-than-average budget for a house in the Bay Area. Bob even called us on his days off. He was proactive with our mortgage broker and was in constant communication about the next step in the process. As first-time home buyers, I can't tell you how much we appreciated Bob navigating us through the entire process from start to finish. Don't get me started on his crew of home inspectors either. They were absolutely wonderful. We are so grateful that we chose Bob and Debbie to help us buy our first house. Read More
Buyer/Seller

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Buyer/Seller

First and foremost, Bob and Debbie Gibbs are good people. Sounds easy and a little old-fashioned but we've had a lot of experience with Realtors® and it's not that common. We had a great experience with Bob and Debbie. They both helped us sell our home and find a new home. The sale process was smooth, despite some external bumps in the road and we were satisfied with the value we received for our home. In the run-up to putting our home on the market, they helped coordinate with a number of vendors to get our house prepped and ready to show. They had a thoughtful marketing plan and we felt very good about the volume and quality of exposure for the property. On the buy-side, Bob and Debbie were very responsive. They helped us navigate a tough sellers’ market. We ended up in a home that we love, in a neighborhood we love, for a price that was very reasonable considering the current environment. We are very demanding clients and Bob and Debbie were game for any challenge we sent their way. In short, I highly recommend Bob and Debbie if you are looking to buy or sell real estate in the East Bay. Read More
Doreen Bringel

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Doreen Bringel

We had 60 days to find a house, close escrow, and move in. Bob and Debbie Gibbs made that happen with time to spare. It would not have been possible without their knowledge, positive enthusiasm, professional customer service, and persistence. They have extensive knowledge of the local area which made finding the right home for us easier. Their expertise in the home buying process made it smooth and less stressful and we were always informed on where we were in the process. Bob and Debbie's support staff were very professional and knowledgeable. We especially liked using DocuSign which greatly expedited the escrow process, which was only 18 days! Bob made himself available for every inspection and walk-through. They were always receptive to our phone calls and responded to every email and text message promptly. The Gibbs helped negotiate a great deal for us in this crazy California market. They had a good working relationship with the seller's agent and our loan officer. We would not hesitate to recommend Bob and Debbie Gibbs to anyone who needs to buy or sell a home. Read More

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